What is Make It Maldron and how do I sign up?
Signing up and being part of Make it Maldron means you can save €10/£10 per room per night every time you book directly on our website (excludes selected sale and promotional special offers). To sign up, visit our ‘Make It Maldron’ page and join in 3 simple steps to ensure your discount is applied to all future online bookings.
Can I claim back on the Stay and Spend Tax Credit Scheme?
Yes, we are delighted to confirm that all Maldron Hotels are registered for the Stay and Spend Tax Credit Scheme. That means if you stay with us between 1st October 2020 and 30th April 2021 you can claim up to €125 under this scheme, please see revenue.ie for more information and details.
What is the best way to make a reservation?
The best way to book is online on our website where you can easily see our best rates and what exclusive offers and packages are available. Alternatively, you can call us on +353 (0)1 468 5400 or email firstname.lastname@example.org.
What should I do if I haven’t received a booking confirmation?
If you have not yet received a booking confirmation by email, please check your junk/spam folder of your emails. Alternatively, you can also contact our reservations team via phone on +353 (0)1 468 5400 or email email@example.com and they’re happy to help you or re-issue a new confirmation to you immediately.
What payment methods does the hotel accept?
At Maldron Hotel Tallaght, we accept all major credit/debit cards, cash as well as contactless payments.
What is the hotel’s credit/debit card policy?
A valid credit/debit card is required to secure all bookings made online or over the phone, unless in cases where this is otherwise stated. Please note nothing is charged to the card at booking stage when booking directly with the hotel (with the exception of advance purchase offers or bookings that require a deposit. This will be clearly noted on the booking offer).
For all rooms that are being paid for in cash must be accompanied with photographic ID. No rooms will be let unless payment is guaranteed.
What age are children for the purpose of hotel packages?
Under 12’s are considered to be children.
How do I make a group or multiple room booking?
To make a group or multiple-room booking, please contact our reservations team directly via phone on +353 (0)1 468 5400 or email firstname.lastname@example.org and they’re happy to assist you.
Are there any age restrictions when booking a hotel room?
One guest must be 18 or older to guarantee the booking. All under 18s must be accompanied by a guardian or parent.
Can I show up at the hotel without a booking?
Yes, you can. However, pre-booking is recommended to avoid disappointment at arrival as we may not have rooms available depending on the time of the year. Please note that an ID must be provided on check-in.
Can I extend my stay?
Yes, depending on availability, we’ll be happy to accommodate you for further nights at an additional cost.
How can I cancel or amend my reservation?
If you booked on our website, you can amend or cancel your booking online by clicking the ‘Manage Booking’ at the top of our website. Alternatively, you can call us directly on +353 (0)1 468 5400 to cancel or amend your booking.
What is the cancellation policy?
Maldron Hotel Tallaght offers free cancellation up to 24 hours prior to the day of arrival unless advance purchase non-refundable rate was selected. Please note that some special offers and key dates outlined in the terms and conditions may specify a special cancellation policy applicable to that offer and date.
How can I cancel my reservation if I booked via a third-party website?
If you booked through a third-party website or online travel agent, you must cancel your booking through the same website or agent as we are unable to do this on your behalf. Please note that they have their own cancellation policies, so please refer to your confirmation email.
What does our “no show” policy entail?
In the event of a non-arrival or a non-cancellation on the selected date of arrival, you will be charged the full amount for your first night’s stay. If your booking is advance purchase, the total amount will be non-refundable and you will incur a 100% penalty charge for the entire duration of your stay.